Loyalty Program

Loyalty Program
A rewards program offered by a company to customers who frequently make purchases. A loyalty program may give a customer advanced access to new products, special sales coupons or free merchandise. Customers typically register their personal information with the company and are given a unique identifier, such as a numerical ID or membership card, and use that identifier when making a purchase.

Loyalty programs provide two key functions: they give a customers rewards for brand loyalty and they provide the issuing company with a wealth of consumer information. While companies can evaluate anonymous purchases, the use of a loyalty program gives additional information about the type of products that may be purchased together, and whether certain coupons are more effective than others.


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  • Loyalty program — – Loyalty programs are structured marketing efforts that reward, and therefore encourage, loyal buying behavior behavior which is potentially beneficial to the firm.[1] Various loyalty cards In marketing generally and in retailing more… …   Wikipedia

  • loyalty program — /ˈlɔɪəlti proʊgræm/ (say loyuhltee prohgram) noun a marketing strategy designed to make customers continue to buy from a particular retailer, airline, website, etc., by offering rewards for purchasing …  

  • Federal Loyalty Program —    In response to Republican charges that the Democrats were “soft on communism,” in November 1946 President Harry S. Truman established a Temporary Commission on Employee Loyalty. Following their recommendations, Truman issued Executive Order… …   Historical Dictionary of the Roosevelt–Truman Era

  • At Home Loyalty Program — At Home is a loyalty program that provides benefits such as the ability to purchase gift cards at a discount.References* [http://canadaloyalty.com/Programs/at home.html CanadaLoyalty program description] …   Wikipedia

  • Loyalty oath — A loyalty oath is an oath of loyalty to an organization, institution, or state of which an individual is a member. In this context, a loyalty oath is distinct from pledge or oath of allegiance. It is an affirmation by which a person signs a… …   Wikipedia

  • Loyalty marketing — is an approach to marketing, based on strategic management, in which a company focuses on growing and retaining existing customers through incentives. Branding, product marketing and loyalty marketing all form part of the customer proposition –… …   Wikipedia

  • loyalty — noun ADJECTIVE ▪ absolute, complete, total, undivided, undying, unswerving, unwavering ▪ He showed unswerving loyalty to his friends. ▪ …   Collocations dictionary

  • Frequent-flyer program — For other uses, see frequent flyer (disambiguation). A frequent flyer program (FFP) is a loyalty program offered by many airlines. Typically, airline customers enrolled in the program accumulate frequent flyer miles (kilometers, points, segments) …   Wikipedia

  • Incentive program — An incentive program is a formal scheme used to promote or encourage specific actions or behavior by a specific audience during a defined period of time. HistoryAlthough incentive programs have been around for more than 100 years, it wasn’t until …   Wikipedia

  • customer loyalty — ➔ loyalty * * * customer loyalty UK US noun [U] COMMERCE, MARKETING ► the fact of a customer buying products or services from the same company over a long period of time: »If you consistently meet or exceed customer expectations, you will develop …   Financial and business terms

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